Know how to protect yourself.
|Some members have recently reported suspicious email, text, and phone communications that appear to have come from Highmark. They typically contain a link to a fake, but realistic-looking, website asking you to enter personal info. They may encourage you to download a harmful app or ask you to call a non-Highmark phone number for follow-up.|
|Examples of suspicious communications contain:|
- Senders whose email or web links include slightly misspelled words or odd formatting.
- Links to sites that immediately request personal information.
- A false sense of urgency, such as a request for you to “act now” before something bad happens.
- An offer for a reward, such as a gift card for completing specific instructions.
- Robocalls canceling an appointment with a number for rescheduling.
|What should you do?|
|If you’re even a little unsure of whether an email, text, or phone call is fraudulent, don’t take any chances. Forward suspicious emails to firstname.lastname@example.org, or write them a message to inform them of suspicious texts or phone calls.|
|Your personal health information is safe with Highmark, and these communications are in no way related to a data breach.|